Quality, Health, Safety and Environment

Quality

The following initiatives were pursued during 2011:

System Quality:

  • planning of activities necessary for the integration of the Onshore, Offshore and System Quality Management Systems;
  • start-up of the process for standardization of Lessons Learned in Onshore and Offshore projects, including on the basis of the results of Customer Satisfaction surveys;
  • definition and monitoring of Quality objectives of the main Group companies and in-depth analysis of their performances in 2010;
  • review of the OCQR (Operating Company Quality Reporting) system to improve monitoring and periodical assessment of Quality Management Systems in Group companies;
  • support for several companies and branches for attainment of ISO 9001:2008 certification of their Quality Management Systems;
  • implementation of QHSEi Corners on the Sharepoint platform that are remotely accessible from any group location, with the aim of sharing QHSE knowledge worldwide.

Project Quality Management:

  • planning of activities required for integration of Project Quality Management for onshore and offshore projects. The plan has been approved by E&C Management;
  • completion of the ‘Offshore Vessel Quality Reporting (OVQR)’ project for evaluating the quality performance of Offshore Construction vessels, including the development of a system of periodic data analysis;
  • implementation on offshore vessels of the ‘DAMS’ document management system for sharing and storage of vessel documentation;
  • sharing of information and lessons learned in relation to Drilling activities through ‘Quality Bulletins’ produced by the Project Quality Teams;
  • launch of process for standardization of Quality Management Systems of Drilling projects.

Quality Control:

  • start of standardization of Quality Control Plans on Onshore and Offshore projects, in yards and on Saipem vessels;
  • mapping and start-up of support processes for Quality Control in Fabrication Yards as part of wider project for the development of the Fabrication Management System started by the Engineering & Construction (E&C) BU;
  • implementation of the NDT Phased Arrayi methodology in Fabrication Yards and testing of same in all welding conditions (i.e. not only on piping and carbon steel structures);
  • automation and improvement of pipe traceability and control processes through the Pipe Tracking System. Issue of a corporate standard and initial assessments regarding use of the technique in a machinery yard and on board the FDS 2;
  • start of specific Quality Control training initiatives for Drilling and Offshore projects;
  • implementation of a system for monitoring blowout preventer (BOP) systems used on Onshore Drilling projects and development of two criteria for the maintenance and testing of BOPs used in Offshore Drilling projects.

Safety

In December 2011, HSE certification (in compliance with ISO 14001 and OHSAS 18001 Standard) was extended from the former Onshore Business Unit to encompass the entire Engineering & Construction Business Unit as well as activities in the Integrated Projects (PRIN) area. The field of application of the certificate covers the entire life cycle of EPC and EPICi projects being implemented by these two units. Verifications were carried out in November-December 2011 by the certification body Det Norske Veritas (DNV) offices and on projects in Italy and abroad.
At present, work is underway to obtain HSE certification of Corporate processes and all processes in place at permanent Saipem SpA offices.

In 2011, the LiHS Development Team was involved in various projects, particularly coordination, support and roll-out of the LiHS Program, now in its fifth year of implementation. The three phases of the program were successfully implemented throughout the entire organization and involved over 30,000 employees, as well as Saipem clients and contractors. New instructors have been trained up to deliver the program at local level.
The communications strategy for the new phase, called Leading Behaviours, launched at the beginning of the year, is drawing to a close: the 5 Leading Behaviours were presented to all personnel via the intranet (videos and web communications) and through around 600 cascaded events in which approximately 20,000 employees took part.

In addition to the other numerous training initiatives, during 2011 Saipem SpA, in association with the Alma Mater Studiorum Università of Bologna, set up a Master’s degree titled ‘Health, Safety and Environmental Protection in the Oil & Gas Industry’. The course, which was targeted at 12 young engineers from various specialist backgrounds, was divided into a first phase of 16 weeks of lectures on various HSE themes and a second phase of 14 weeks of on-the-job training in one of the Group’s Italian offices.

The first phase, which began on August 28, 2011, was conducted not only by university lecturers but also by Saipem specialists who introduced the students to the Company, the various business sectors and the numerous activities in which Saipem is involved. During the second phase of on-the-job training (January-May 2012), the 12 students will prepare a project to submit to a university commission at the end of the course.

In 2011 Saipem organized a number of HSE training courses with the aim of promoting a culture of health and safety and training for internal and external personnel.
The first course was organized in the Saipem Sharjah Training Center and lasted 5 weeks. There were 26 participants from a variety of countries. The course aimed to train HSE personnel for assignment to various Saipem projects in different countries.
There were 40 theoretical and practical HSE training modules, which included a number of simulations. At the end of the course, 70% of the trainees were allocated to Saipem sites.
With the aim of raising the awareness of Saipem personnel and training supervisors operating on projects in both Kazakhstan and Italy, a number of ‘Site inspection, audit and survey’ courses were organized.
These involved more than 100 managers and supervisors over several sessions.
At the Atyrau (YKK) training centre in Kazakhstan, a training course for HSE personnel working on Kashagan projects was arranged in both English (20 days) and Russian (20 days).
35 people were involved overall.

Safety performances in 2011 were in line with targets set, with an improvement registered in the total recordable incident frequency rate.
Despite this positive trend, 6 fatal accidents occurred in 2011 involving both Saipem and contractor personnel. Four contractor staff suffered fatal injuries following falls from heights during work on metal structures, scaffolds and communications towers.
Another contractor staff member was crushed between two pipes during laying operations, dying from head injuries. In April, in the Gulf of Mexico, a Saipem employee was drowned following the capsizing of a boat used to transfer personnel.

Environment

In the framework of the Environmental Awareness Campaign, 2011 saw the launch of the fourth theme ‘Water saving and reuse’, whose aim is to make all Saipem personnel aware of the importance of water as a resource to be used responsibly.
Themessage was also an invitation to reuse water when this is technically and economically feasible. Programmes for the reuse of domestic wastewater (particularly for irrigation or dust suppression purposes) are currently underway in a number of areas affected by water stress (see, for example, the Qafco V-VI Project in Qatar, the Shah Development Project in the UAE and the Kuryk Yard - Ersai in Kazakhstan). Following the launch of the fourth theme, feedback from sites and projects was collected and examined. The significant amount of feedback received was published in the QHSE section of the Company intranet and was also included in eNEWS with the aim of sharing relevant experiences and facilitating the implementation of best practices on other sites and projects.

World Environmental Day (WED) on June 5, 2011 saw the launch of a new company magazine called Corporate eNews dealing with environmental issues. Its remit is to give greater visibility to environmental initiatives from a technical and engineering perspective and to educate and raise awareness among personnel. Three issues were published in 2011, the most recent of which focused on the environmental problems that Saipem is encountering on Offshore and Drilling work in the Kashagan Oil Field, where operations are particularly challenging on account of the environmental vulnerability of the Caspian Sea area and the strict legislation of the Republic of Kazakhstan in this regard.
With the aim of improving its monitoring of atmospheric emissions and reducing emission levels, Saipem has engaged Bureau Veritas to audit the calculation procedures and methodologies it uses for quantifying and reporting greenhouse gas emissions. Validation was carried out in compliance with the International Standard UNI ISO 14064-3:2006 ‘Greenhouse gases - Part 3: Specification and guidance for validation and verification’. The documents submitted for verification were the Corporate Criteria ‘Emissions Estimation Methodology’, and the Corporate Standard ‘Environmental Reporting’. The validation process was completed with success and the certificate was duly awarded in November 2011.

Health

Saipem’s health and medical service continued during the period with its usual activities of prevention, protection and promotion and the provision of emergency medical assistance to employees in companies and on operating sites. Some of the activities pursued by the Medical Department in 2011 include:

  • the new LiHS film, which focuses on three significant health issues pertinent to the Oil & Gas industry, namely, malaria, transmissible diseases and lifestyle. The film presents a number of highly persuasive and powerful arguments in favour of Saipem’s health vision;
  • non-transmissible diseases (e.g. diabetes, hypertension, chronic pulmonary illnesses, obesity and cardiovascular diseases) are issues of worldwide relevance. Through the BE.ST (Better Lifestyle) initiative, Saipem is broadening its health control and prevention programme by educating its employees about the benefits of healthy lifestyles and diets;
  • as part of its malaria control programme, Saipem purchased and distributed permethrin-impregnated clothing – including long-sleeved T-shirts and overalls – in several countries and environments with high and constant exposure to the risk of infection from malaria;
  • the Health section on the QHSE site was constantly updated with medical information. A Health Forum was set up in which Saipem medical personnel are encouraged to come forward and participate in discussions on a variety or difficult, unusual and/or complex medical cases.

On the occasion of the world health awareness days promoted by the World Health Organization, the Saipem medical team organized the following initiatives:

  • World Sight Day: an awareness raising campaign focusing attention on blindness, sight impairment and rehabilitation of the blind and visually impaired;
  • World Day against Obesity: consisting of meetings, workshops, and discussions of factors leading to obesity and the precautions to take;
  • World Day against Malaria: a campaign was organized to raise awareness of HIV/AIDS and to encourage workers to behave in a responsible manner.

 

Seguendo le giornate mondiali promosse dall’Organizzazione Mondiale della Sanità, il team medico di Saipem ha organizzato:

  • Giornata Mondiale della Vista: è stata organizzata una campagna di sensibilizzazione con l’obiettivo di focalizzare l’attenzione sulla cecità, il deficit visivo e la riabilitazione dei non vedenti.
  • Giornata Mondiale contro l’Obesità: è stata celebrata attraverso incontri, workshop, discutendo i fattori che inducono l’obesità e le precauzioni da prendere in considerazione per evitare di essere obesi.
  • Giornata Mondiale contro la Malaria: è stata organizzata una campagna di sensibilizzazione, con l’obiettivo di sensibilizzare i lavoratori in materia di HIV/AIDS e per incoraggiarli a comportarsi in modo responsabile.

Health and occupational medicine

The main objective of Saipem’s Italian Health and Occupational Medicine service is to carry out health surveillance activities in compliance with specific requirements deriving from European directives and Italian law. The clinical side of the service provided, which involves regular preventive check-ups on workers’ health, is in reality only one aspect of the health surveillance activities.
In 2011, 6,050 check-ups were carried out. The service has agreements in place with more than 20 Occupational Medicine Centres in Italy for the implementation of reliable and efficient health surveillance programmes (including monitoring of alcohol and drug use). The appointment of Company Doctors is currently being reviewed as part of Company reorganization.

The destination and duration of the stay are the principal criteria used in assessing the suitability of an individual to carry out duties in an overseas location. Of vital importance in this regard is the ‘Pre Travel Counselling’ training initiative. Using one-to-one presentations and group training programmes, ‘Pre Travel Counselling’ is organized to facilitate and promote a travel medicine culture by keeping workers correctly informed with regard to destination risks for each specific country and the most suitable protective measures to adopt. Training is recorded electronically in the Health Management System (GIPSI). In 2011, approximately 700 employees were trained in San Donato Milanese, Fano, Rome, Vibo Valentia and Arbatax. During training, special attention was given over to those activities subject to recently issued legislation concerning alcohol and drug use.

The year also saw the development, in association with the San Raffaele hospital in Milan, of a methodology for managing work-related stress and the coordination of the risk assessment working group at the San Donato Milanese, Fano, Rome and Vibo Valentia offices.

Saipem’s relations continued with a number of important scientific and institutional bodies (Simlii, Siti, Simvim, Ukooa, Icoh, University of Rome ‘La Sapienza’, the San Raffaele hospital), which involve the sharing of health surveillance protocols and information on related matters and the publication of articles in some of the most prestigious scientific reviews during 2011. Finally, university validation of the health surveillance protocols and the ‘Pre Travel Counselling’ programme are forthcoming and a One Stop Clinic health promotion project was launched in association with the hospital of San Donato Milanese.